Terms & Conditions - Cartmel Racecourse


Terms & Conditions


Terms and Conditions of entry:

~ If you lose or misplace your tickets, you will need to purchase new tickets at the gate, on the day. After the fixture, please then return the used tickets by post to the Racecourse office and a refund will be issued subject to the initial tickets being unused.

“THIS OFFER PERMITS ONLY TWO EARLY BIRD TICKETS TO BE SOLD TO ANY SINGLE HOUSEHOLD. IN THE EVENT THAT MORE THAN TWO TICKETS ARE SOLD TO THE SAME HOUSEHOLD (FOR EXAMPLE: AS SEPARATE TRANSACTIONS), THEN THE ADDITIONAL SALE(S) WILL BE PROCESSED AS FULL PRICE TICKETS – AND THE NUMBER OF TICKETS SENT TO THE PURCHASER WILL BE REDUCED CORESPONDINGLY.”

~ For music event's (with or without racing included), once you have purchased tickets, they can only be returned, exchanged or refunded in the circumstances described below:

If we fail to fulfil an order as a result of any negligence, or similar act or omission of our own or in breach of contract the customer will be entitled to a full refund including any booking fee charged.

If the event is cancelled, postponed or material changes are made to the Event, namely a change of the venue or the headline act, the original tickets that you have purchased will remain valid for the revised event (except for in the case of cancellation) unless otherwise advised. However, in these circumstances, only the face value of the tickets will be refunded as these are circumstances beyond our control. If the tickets have not been despatched, the processing fee will also be refunded.

Refunds are made using the same method of payment that was used to purchase the tickets.